Want to hire an Operations Manager ? Here is How.
What are you looking for if you are going to hire an Operations Manager?
- A particular industry experience ?
- A specific degree ?
- Someone who is interested in Operations ?
- Someone who want's to make a first step into your business or industry ?
CAUTION. That's all fine as long as you don't forget that Operations delivers, is visible to your customers, and drives the profit margin, which means :
- An Operations Manager deals with many knowns and unknowns.
- She uses evolved methods rather than impulsive responses that lead to superior choices.
- In problem solving, having too many information is often as harmfull as having too little & she needs the ability to select the right one.
We recommend
- Never give a complex trial to a newcomer, regardless of their educational background, regardless of the high quality of manuals they get. They need to and they will fail.
- Watch out for the following personal traits and characteristics * :
Philosophy and fundamental perspectives
- Cautious: They know that hardly anything is guaranteed.
- Humble: They know their limits.
- Non-deterministic: They do not expect that everything is determined.
Skills and thinking patterns
- Open minded: They consider beliefs as hypotheses worth testing.
- Investigative: They are characterized by intellectual curiosity and appreciate intellectual challenges.
- Thoughtful: They are introverted and self-critical.
- Affine to numbers: They are good arithmeticians.
Forecasting approaches
- Pragmatic: They not hold on to a certain idea or a fixed plan.
- Analytical: They drag different perspectives into consideration.
- Reflective and open: They incorporate different perspectives into their consideration.
- Probability oriented: They not judge events as safe or unsafe, but as more or less likely.
- Flexible Data User: They change their opinion in a modified data situation as appropriate.
- Hobby Psychologists: They are aware of their cognitive biases and emotional impacts.
Work Ethics
- Ambitious: They always want to become better.
- Persistent: They stick to a problem until it is solved.
* based on “Good Judgement Project“,
an evaluation by Philip E. Tedlock @ gjopen.com